Legal Documents

Khelaghor com's Terms & Conditions

This page clearly sets out all the rules and terms & conditions for using khelaghor com. We strongly recommend reading this before opening an account — it will help you understand both your rights and your responsibilities.

Last Updated: January 2026
Age Requirement

Must be at least 18 years of age

Payments

Fast transactions via Mobile Pay, Nagad, and Rocket

Bonus

Bonus Withdrawal After Meeting Wagering Requirements

Security

SSL Encryption & KYC Verification

Fair Play

RNG Certified & Transparent Odds

Support

24/7 Bangla Live Chat

Section 01

General Introduction & Applicability

Welcome to khelaghor com. These Terms and Conditions ("Terms") apply to the use of the khelaghor com website and mobile application. By registering or using the platform, you automatically agree to be bound by these Terms.

Khelaghor com is a licensed online betting platform operating under an international gaming license. We believe in transparency and fairness, which is why these Terms are written in plain language so every user can understand them clearly.

You should not open an account without reading these Terms. If you have any questions, please contact our Help Center let us know.

These Terms and Conditions were last updated in January 2026. For any changes, khelaghor com will notify users in advance via registered email or app notification.

Section 02

Account Registration & Eligibility

To open an account at khelaghor com, the following conditions must be met:

  • You must be at least 18 years of age. khelaghor com will immediately close any account found to belong to a minor.
  • Each person may only open one account. If multiple accounts are found belonging to the same person, all accounts will be closed and balances will be forfeited.
  • All information provided during registration must be accurate and truthful. Providing false information may result in account closure at any time.
  • Keeping your account password confidential is your responsibility. Account sharing is strictly prohibited.
  • Running multiple accounts from the same IP address or device will be treated as a violation.

Opening an account on behalf of someone else or using another person's details is strictly prohibited. Such accounts will be closed and all balances will be forfeited.

Section 03

Account Verification (KYC Process)

Khelaghor com follows a KYC (Know Your Customer) verification process to ensure a safe and compliant environment. KYC documents may be requested in the following situations:

When KYC Is Required

  • Before your first withdrawal
  • When total withdrawal amount exceeds a specified limit
  • If unusual activity is detected on an account
  • As required by regulatory authorities

Accepted Documents

  • National ID Card (NID) — clear photos of both sides
  • Passport — photo of the data page
  • Driving License — both sides
  • Utility bill or bank statement for address verification (issued within the last 3 months)

Verification is typically completed within 24 to 72 hours after KYC documents are submitted. Withdrawals may be delayed until verification is complete.

Section 04

Deposit & Withdrawal Policy

All financial transactions at khelaghor com are guaranteed to be secure and fast. Key payment information is outlined below:

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time Charges
Mobile Pay ৳ 300 ৳ 500 Instant / 1 hour Free
Nagad ৳ 300 ৳ 500 Instant / 1 hour Free
Rocket ৳ 300 ৳ 500 Instant / 2 hours Free
Visa / Mastercard ৳ 1,000 ৳ 2,000 1–3 business days Bank charges may apply

Important Rules

  • Deposits and withdrawals must use the same payment method—withdrawals via a different method are not permitted.
  • The name on your payment account must match the name on your platform account.
  • Deposits or withdrawals through third parties are strictly prohibited.
  • Your balance is for betting only—funds deposited cannot be withdrawn directly.

Withdrawal requests are typically processed within 1–6 hours. First-time withdrawals may be delayed if KYC verification has not been completed.

Section 05

Betting Rules & Bet Cancellation Policy

The following rules apply to all bets placed on khelaghor com—covering cricket, football, live betting, virtual sports, and all other bet types.

Rules for Placing Bets

  • Once a bet is confirmed, it cannot be changed or cancelled unless a cashout option is available.
  • The minimum bet amount is ৳10. The maximum bet amount varies by event and market.
  • khelaghor com sets a maximum winning limit per user for any single event.
  • khelaghor com reserves the right to void any bet placed at incorrect odds due to a technical error.

Bet Cancellation Scenarios

  • If a match or event is cancelled or abandoned
  • If a match is postponed by more than 12 hours from the scheduled time
  • When clearly incorrect odds are offered (palpable error)
  • If evidence of match fixing or corruption is found

If a bet is voided, the full stake will be returned to your balance, but no winnings will be paid.

Section 06

Bonus & Promotion Terms

Khelaghor com regularly offers a variety of bonuses and promotions. Each bonus has its own specific terms, but the general rules below apply to all bonuses:

Welcome Bonus

  • A welcome bonus is available on your first deposit—see the promotions page for the exact amount.
  • To withdraw a bonus, you must meet the wagering requirement (typically 10–20x).
  • Once a bonus is claimed, wagering must be completed within a specified period (typically 30 days).

General Bonus Rules

  • The same promotion cannot be used more than once.
  • Bets placed with bonus funds must be placed at odds of 1.50 or higher.
  • khelaghor com reserves the right to cancel any bonus if promotional abuse is suspected.
  • Some promotions are only applicable to specific payment methods.

To view the latest promotions and bonus offers Latest Promotions Page Visit

Section 07

Prohibited Activities

The following activities are strictly prohibited on khelaghor com. Engaging in any of them may result in immediate account closure and forfeiture of all balances:

  • Placing bets using bots or automated software
  • Placing bets using match-fixing or insider information
  • Operating multiple accounts to exploit the bonus system
  • Attempting to hack another user's account or gain unauthorized access
  • Using the platform for money laundering or channelling illicit funds
  • Harassing or attempting to harm other users
  • Attempting to pass the KYC process using false information
Section 08

Account Suspension & Closure

Khelaghor com may suspend or permanently close an account without notice in the following circumstances:

  • For violating any provision of the terms and conditions
  • If use of a fake identity or fraudulent documents is detected
  • If suspicious activity is detected on the account
  • At the direction of a regulatory authority
  • At the user's own request (Self-Exclusion)

If an account is closed in good standing, the verified balance will be returned. However, if closure is due to a terms violation, the balance may be forfeited.

If the user wishes to close their own account Help Center Contact us.

Section 09

Responsible Betting Policy

Khelaghor com is firmly committed to responsible betting. We never want betting to have a negative impact on anyone's life, which is why we offer the following tools:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Betting Break: You can take a temporary break ranging from 24 hours up to 30 days.
  • Self-Exclusion: Option to close your account permanently or for a set period of time.
  • History Analysis: Access to your betting history and spending statistics.

For more information on responsible betting, visit our Responsible Gaming Page See.

Section 10

Privacy & Data Protection

Keeping your personal information secure is one of khelaghor com's foremost responsibilities. We follow the policies outlined below:

  • Your information will be used solely for account management and legal compliance purposes.
  • Your data will never be sold or shared with third parties — it may only be disclosed to regulatory bodies when legally required.
  • All data is protected with 256-bit SSL encryption.
  • You can request to view or delete your personal information at any time.

To read our full privacy policy, visit our Privacy Policy Page See.

Section 11

Dispute Resolution Process

Any dispute or complaint with khelaghor com will be resolved through the following steps:

  • Step 1: First Help Center Submit a complaint via live chat or email.
  • Step 2: khelaghor com will provide an initial response within 72 hours and will endeavour to resolve the matter within 14 days.
  • Step 3: If the matter remains unresolved, a complaint may be escalated to the licensing authority.

Most complaints are resolved through live chat. If you have an issue, please Help Center Contact us.

Section 12

Policy on Changes to Terms

Khelaghor com reserves the right to update these terms and conditions at any time. When changes are made, we will:

  • We will send a notification to your registered email at least 7 days before any changes take effect.
  • Any changes will be clearly communicated on the app and website.
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

If you object to any changes, please request account closure and withdraw your balance.

Check this page regularly. The date of the latest update will be shown at the top of the page.

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